Support
Quran Chat – Get help and contact us
Contact Us
If you have questions, run into a problem, or want to share feedback about the Quran Chat app, we're here to help.
Email: logintrainc@gmail.com
Please include a short description of your question or issue so we can respond quickly.
We aim to reply within a few business days.
Frequently Asked Questions
Account & login
- Forgot password? Use “Forgot password” on the login screen. We’ll send a reset link to your email.
- Can’t sign in? Check that you’re using the correct email and that your password is entered correctly. If it still fails, contact us at the email above.
- Delete my account? Open the app → Settings → Danger Zone → Delete Account. This permanently removes your data.
Using the app
- Reading progress not saving? Make sure you’re logged in and have a stable internet connection. Progress is synced to your account.
- Prayer times wrong? Prayer times depend on your location. Enable location in Settings (or enter your city) so we can calculate them correctly.
- AI chat not responding? Check your internet connection. If the issue continues, try closing and reopening the app, or contact us.
Technical issues
- App crashes or freezes? Try closing the app fully and reopening it. If it keeps happening, tell us your device model and iOS version so we can investigate.
- Content not loading? Check your Wi‑Fi or mobile data. If other apps work but Quran Chat doesn’t, email us with details.
- Something else? Describe what you see (and any error message) and send it to the email above. We’ll look into it.
Privacy & terms
For how we handle your data, see our Privacy Policy. For rules of use, see our Terms of Service.